#Uberstrike tricks driver
In a tweet, Mr Anderson said it is the first time this has happened to him, adding that it was 'interesting' that the driver listened to the passerby but not him. It sucks that you can't just get where you're going.' 'Obvious and well documented discrimination. I noticed how you were calmly eliminating ambiguities and cutting off possible legal escapes. Does Uber not provide any guidelines or training?'Īnother said: 'You did really well keeping your cool.'Ī third wrote: 'You should file a lawsuit against is against the law to discriminate against person with disability.'Īnd a fourth penned: 'Very well done. 'It was great that a member of the public helped out, but that should not have been necessary. I nearly flipped my lid vicariously watching that. One person commented: 'I admire your self control. Social media users were left outraged by the Uber driver's response, praising Mr Anderson for his calm reaction during the ordeal. In another tweet, Mr Anderson said it is the first time this has happened to him in all his previous encounters, saying it was 'interesting' that the driver listened to the passerby but not him. We will be keeping an eye out for your response.' 'Please DM us your phone number, email address and pickup details (pick up, drop off, address, date, driver-partner name) so that we can look into this. Responding to his tweet, Uber Support said: 'Hi Stephen, thanks for reaching out. The Uber driver only gave in and let Mr Anderson and Barney travel in the vehicle when a passerby (pictured) intervened and told the driver he was not allowed to refuse him How I didn't flip my lid I'll never know!' 'This has to stop, it's getting ridiculous. 'Refusing to take a guide dog and only doing so when a kind member of the public intervenes. Sharing the footage to Twitter, Mr Anderson wrote: 'Just now at Harrow on the Hill station. Uber's website also states: 'The ground rules: you must always allow service dogs in Uber rides to accompany their riders – it's the law.' Under the Equality Act, guide dog and other assistance dog owners have the right to enter the majority of services, venues and vehicles with their dog. Mr Anderson says it will be easier for him to go in the passenger side of the car, so they can put the seat forward to make space for Barney, and the driver eventually lets him in the car. He can take his dog in a shop, anywhere he wants.'Īfter the passerby gets involved, the Uber driver then gets out of his vehicle and opens the door for Mr Anderson, allowing him and Barney in the car. The driver again responds: 'It's big dog.'Ī passerby then approaches the passenger window of the car and supports Mr Anderson, telling the driver: 'You can't deny him! You cannot deny him, that's a guide dog. Footage, uploaded to Twitter on September 12, showed Mr Anderson, who is visually impaired, asking the driver why he would not let his dog Barney (both pictured) in the car